Information and Communication Technologies in the Healthcare: Future Trends for Project Success

Information and Communication Technologies in the Healthcare: Future Trends for Project Success

Jorge Gomes (Universidade de Lisboa, Portugal) and Mário Romão (Universidade de Lisboa, Portugal)
DOI: 10.4018/978-1-7998-1204-3.ch101

Abstract

Web portals, sensors, electronic records, video communication, on-line gaming and mobile apps. These are all examples of information and communication technologies (ICT) applications or devices that might cause benefits to healthcare. The ICT has the potential to dramatically change the way individuals or society see the sector, and provide tremendous opportunities for supporting professionals, improving effectiveness and efficiency. Healthcare organizations have become more and more challenged on how to assure a fair return from ICT investments. Thus, the application of project management in health is important because it allow more productivity and, as a direct result, more accessibility, higher quality care and a safer environment to patients. The study of the success of these initiatives has become vitally important for the hospitals performance. The article collects relevant data and provide recommendations about the perceived benefits of ICT project implementations, proposing a review of the published work to provide some insights into the benefits of these implementations.
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Methodology

This study is aimed to research the pattern of ICT implementations in healthcare units, using articles published in academic health management journals. The documents were retrieved based on a literature review undertaken using the keywords ‘ICT in Healthcare’ and ‘ICT in Hospitals’, available in the following sources: ProQuest, Sciencedirect/Elsevier, Ebscohost, Emerald, Jstore, Medline/Pubmed, Taylor & Francis Online, Sagepub, and Wiley databases. The final set of selected articles resulted from the comparison between the documents collected and the objectives of our study.

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