MLA
Vriens, Dirk. "Information and Communication Technology Tools for Competitive Intelligence." Information Communication Technologies: Concepts, Methodologies, Tools, and Applications, edited by Craig Van Slyke, IGI Global, 2008, pp. 1437-1444. http://doi:10.4018/978-1-59904-949-6.ch097
APA
Vriens, D. (2008). Information and Communication Technology Tools for Competitive Intelligence. In Van Slyke, C. (Eds.), Information Communication Technologies: Concepts, Methodologies, Tools, and Applications (pp. 1437-1444). IGI Global. http://doi:10.4018/978-1-59904-949-6.ch097
Chicago
Vriens, Dirk. "Information and Communication Technology Tools for Competitive Intelligence." In Information Communication Technologies: Concepts, Methodologies, Tools, and Applications. edited by Craig Van Slyke, 1437-1444. Hershey, PA: IGI Global, 2008. http://doi:10.4018/978-1-59904-949-6.ch097
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