MLA
Manjunath, R. "Information Feedback Approach for Maintaining Service Quality in Supply Chain Management." Strategic Information Systems: Concepts, Methodologies, Tools, and Applications, edited by M. Gordon Hunter, IGI Global, 2010, pp. 2181-2189. http://doi:10.4018/978-1-60566-677-8.ch138
APA
Manjunath, R. (2010). Information Feedback Approach for Maintaining Service Quality in Supply Chain Management. In Hunter, M. (Eds.), Strategic Information Systems: Concepts, Methodologies, Tools, and Applications (pp. 2181-2189). IGI Global. http://doi:10.4018/978-1-60566-677-8.ch138
Chicago
Manjunath, R. "Information Feedback Approach for Maintaining Service Quality in Supply Chain Management." In Strategic Information Systems: Concepts, Methodologies, Tools, and Applications. edited by M. Gordon Hunter, 2181-2189. Hershey, PA: IGI Global, 2010. http://doi:10.4018/978-1-60566-677-8.ch138
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