MLA
Tapaninen, Ulla,et al. "Information Needs of Logistics Service Providers." Service Science and Logistics Informatics: Innovative Perspectives, edited by ZongWei Luo, IGI Global, 2010, pp. 113-127. http://doi:10.4018/978-1-61520-603-2.ch006
APA
Tapaninen, U., Pulli, H., & Posti, A. (2010). Information Needs of Logistics Service Providers. In Luo, Z. (Ed.), Service Science and Logistics Informatics: Innovative Perspectives (pp. 113-127). IGI Global. http://doi:10.4018/978-1-61520-603-2.ch006
Chicago
Tapaninen, Ulla and Hennariina Pulli, and Antti Posti. "Information Needs of Logistics Service Providers." In Service Science and Logistics Informatics: Innovative Perspectives. edited by ZongWei Luo, 113-127. Hershey, PA: IGI Global, 2010. http://doi:10.4018/978-1-61520-603-2.ch006
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