MLA
Markellou, Penelope,et al. "Knowledge Management for E-Government Applications and Services." Information Resources Management: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 1126-1143. http://doi:10.4018/978-1-61520-965-1.ch411
APA
Markellou, P., Markellos, K., Stergianeli, E., & Zampou, E. (2010). Knowledge Management for E-Government Applications and Services. In Management Association, I. (Ed.), Information Resources Management: Concepts, Methodologies, Tools and Applications (pp. 1126-1143). IGI Global. http://doi:10.4018/978-1-61520-965-1.ch411
Chicago
Markellou, Penelope and Konstantinos Markellos, Eirini Stergianeli, and Eleni Zampou. "Knowledge Management for E-Government Applications and Services." In Information Resources Management: Concepts, Methodologies, Tools and Applications. edited by Information Resources Management Association, 1126-1143. Hershey, PA: IGI Global, 2010. http://doi:10.4018/978-1-61520-965-1.ch411
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