MLA
Paustian, Pamela E.,et al. "Information System Failures in Healthcare Organizations: Case Study of a Root Cause Analysis." Effective Healthcare Information Systems, edited by Adi Armoni, IGI Global, 2002, pp. 231-236. http://doi:10.4018/978-1-931777-01-8.ch015
APA
Paustian, P. E., Slovensky, D. J., & Kennedy, J. W. (2002). Information System Failures in Healthcare Organizations: Case Study of a Root Cause Analysis. In Armoni, A. (Ed.), Effective Healthcare Information Systems (pp. 231-236). IGI Global. http://doi:10.4018/978-1-931777-01-8.ch015
Chicago
Paustian, Pamela E. and Donna J. Slovensky, and Jacqueline W. Kennedy. "Information System Failures in Healthcare Organizations: Case Study of a Root Cause Analysis." In Effective Healthcare Information Systems. edited by Adi Armoni, 231-236. Hershey, PA: IGI Global, 2002. http://doi:10.4018/978-1-931777-01-8.ch015
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