MLA
Birchall, David W., and George Tovstiga. "Information Systems Requirements in Support of the Firm's Portfolio of Knowledge-Driven Capabilities." IT-Based Management: Challenges and Solutions, edited by Luiz Antonio Joia , IGI Global, 2003, pp. 1-12. https://doi.org/10.4018/978-1-59140-033-2.ch001
APA
Birchall, D. W. & Tovstiga, G. (2003). Information Systems Requirements in Support of the Firm's Portfolio of Knowledge-Driven Capabilities. In L. Joia (Ed.), IT-Based Management: Challenges and Solutions (pp. 1-12). IGI Global. https://doi.org/10.4018/978-1-59140-033-2.ch001
Chicago
Birchall, David W., and George Tovstiga. "Information Systems Requirements in Support of the Firm's Portfolio of Knowledge-Driven Capabilities." In IT-Based Management: Challenges and Solutions, edited by Luiz Antonio Joia , 1-12. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-59140-033-2.ch001
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