An Information Technology Research Agenda for Public Administration

Abstract

Research questions are outlined, forming the dimensions of a research agenda for the study of information technology in public administration. The dimensions selected as being the most theoretically important include the issues of the impact of information technology on governmental accountability, the impact of information technology on the distribution of power, the global governance of information technology, the issue of information resource equity and the “digital divide,” the implications of privatization as an IT business model, the issue of the impact of IT on organizational culture, the issue of the impact of IT on discretion, the issue of centralization and decentralization, the issue of restructuring the role of remote work, the issue of implementation success factors, the issue of the regulation of social vices mediated by IT and other regulatory issues.