Informatization and Digital Citizenship

Abstract

This chapter examines the bases for informatization and describes the conditions for meaningful and responsible participation in the informatized society, both in the workplace and in the civic world in general. Where eighty percent of U.S. labor is concentrated in the service sector, and technology permeates workplace functions, society is becoming informatized: driven by information. Information and digital literacy are required worker skills. Additionally, workers need to use information and technology ethically. Governments and workplaces need to set the conditions for knowledgeable, responsible, and participatory citizens and workers so that institutions and society as a whole can improve. Because informatization intersects with globalization, responsible cross-cultural interaction also needs to be addressed.