Innovation and B2B E-Commerce: Explaining What Did Not Happen

Abstract

B2B E-commerce was expected to change the way buyers and sellers did business. In the face of the dot.com boom, many believed that this would be a fundamental change in business. Many expected that the internet as a disruptive technology would lead to real-time internet-based trading with implications for changes in the nature of buyer-supplier relationships, pricing, and industrial capacity.