MLA
New, Steven. "Innovation and B2B E-Commerce: Explaining What Did Not Happen." Electronic Business: Concepts, Methodologies, Tools, and Applications, edited by In Lee, IGI Global, 2009, pp. 245-262. http://doi:10.4018/978-1-60566-056-1.ch017
APA
New, S. (2009). Innovation and B2B E-Commerce: Explaining What Did Not Happen. In Lee, I. (Eds.), Electronic Business: Concepts, Methodologies, Tools, and Applications (pp. 245-262). IGI Global. http://doi:10.4018/978-1-60566-056-1.ch017
Chicago
New, Steven. "Innovation and B2B E-Commerce: Explaining What Did Not Happen." In Electronic Business: Concepts, Methodologies, Tools, and Applications. edited by In Lee, 245-262. Hershey, PA: IGI Global, 2009. http://doi:10.4018/978-1-60566-056-1.ch017
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