Innovation in the Measurement of Tourism Competitiveness

Innovation in the Measurement of Tourism Competitiveness

Jose Manuel Guaita Martinez, José María Martín Martín, José Antonio Salinas Fernández
DOI: 10.4018/978-1-7998-1169-5.ch013
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Abstract

The Travel & Tourism Competitiveness Index (TTCI), developed by the World Economic Forum (WEF), is a composite indicator that integrates a total of 90 simple variables organized into 14 pillars or key dimensions of the tourism destination competitiveness. The main problem presented by this index comes from the aggregation of variables expressed in different measures, the duplicity of information, and their non-weighting in the synthetic index. This chapter proposes a new methodology for the construction of the TTCI that solves the previous problems and allows, in addition, identifying which are the pillars or dimensions that determine the differences in tourism competitiveness between the countries. The results have allowed authors to more precisely classify 136 countries according to their level of tourism competitiveness in 2017. To improve the tourism competitiveness of the countries, it is necessary to carry out policies that act on these pillars and others identified in this chapter.
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Tourism Destination Competitiveness And Its Measurement

Tourism destination competitiveness has been widely studied in the scientific literature, although there is no agreement when it comes down to its definition (Mazanec, Wöber and Zins, 2007). A larger number of variables are related to the concept of tourism destination competitiveness, including on the one hand objective indicators such as the number of visitors, tourism/tourist expenditure; or employment. And on the other hand, variables that are measured in a subjective manner, such as the diversity/richness of the cultural heritage or the quality of the tourist experience (Dwyer & C. Kim, 2003). The several authors that have studied this issue have all considered tourism destination competitiveness from their own stands and thus, defined it differently. Buhalis (2000), supports a vision of competitiveness characterized by the long-term profitability of the tourism industry, while Hassan (2000) defines competitiveness as «the destination’s ability to create and integrate value-added products that sustain its resources while maintaining market position relative to competitors».

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