MLA
Mitchell, Helen. "Innovation Link Between Organization Knowledge and Customer Knowledge." Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2005, pp. 1524-1528. http://doi:10.4018/978-1-59140-553-5.ch268
APA
Mitchell, H. (2005). Innovation Link Between Organization Knowledge and Customer Knowledge. In Khosrow-Pour, D.B.A., M. (Eds.), Encyclopedia of Information Science and Technology, First Edition (pp. 1524-1528). IGI Global. http://doi:10.4018/978-1-59140-553-5.ch268
Chicago
Mitchell, Helen. "Innovation Link Between Organization Knowledge and Customer Knowledge." In Encyclopedia of Information Science and Technology, First Edition. edited by Mehdi Khosrow-Pour, D.B.A., 1524-1528. Hershey, PA: IGI Global, 2005. http://doi:10.4018/978-1-59140-553-5.ch268
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