MLA
Perotti, James. "Innovations from Business Process Models." Business Information Systems: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 2096-2112. https://doi.org/10.4018/978-1-61520-969-9.ch127
APA
Perotti, J. (2010). Innovations from Business Process Models. In I. Management Association (Ed.), Business Information Systems: Concepts, Methodologies, Tools and Applications (pp. 2096-2112). IGI Global. https://doi.org/10.4018/978-1-61520-969-9.ch127
Chicago
Perotti, James. "Innovations from Business Process Models." In Business Information Systems: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 2096-2112. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-969-9.ch127
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