Institutional Dimensions of Information Systems Evaluation

Abstract

Information systems (IS) evaluation is a complex organizational and social decision making process. IS evaluation has attracted a lot of interest from the academic community and practitioners during the last few decades. This interest in some way has been generated by the tremendous increase of IT investments and the fact that IT/IS have become an organizational “necessity” in order to, for example, support routine data processing operations, initiatives for competitive advantage, and business transformation exercises.