MLA
Malzahn, Dirk. "Integrated Product Life Cycle Management for Software: CMMI, SPICE, and ISO/IEC 20000." Strategic Information Systems: Concepts, Methodologies, Tools, and Applications, edited by M. Gordon Hunter, IGI Global, 2010, pp. 2325-2344. https://doi.org/10.4018/978-1-60566-677-8.ch147
APA
Malzahn, D. (2010). Integrated Product Life Cycle Management for Software: CMMI, SPICE, and ISO/IEC 20000. In M. Hunter (Ed.), Strategic Information Systems: Concepts, Methodologies, Tools, and Applications (pp. 2325-2344). IGI Global Scientific Publishing. https://doi.org/10.4018/978-1-60566-677-8.ch147
Chicago
Malzahn, Dirk. "Integrated Product Life Cycle Management for Software: CMMI, SPICE, and ISO/IEC 20000." In Strategic Information Systems: Concepts, Methodologies, Tools, and Applications, edited by M. Gordon Hunter, 2325-2344. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-677-8.ch147
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