Integrating Educational and ICT Innovations: A Case Study of Master Course

Integrating Educational and ICT Innovations: A Case Study of Master Course

Luca Tateo (University of Sassari, Italy) and Paola Adinolfi (University of Salerno, Italy)
DOI: 10.4018/978-1-4666-0903-7.ch009
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Abstract

The paper explores the effectiveness of a new computer-supported collaborative problem solving educational approach in higher education at a master’s course level. After outlining the technological and pedagogical characteristics of a new digital cooperative environment, as well as the constructivist, learner-centered philosophy of the Daosan Master (Management of Health-care Services) at the University of Salerno, the integration of the educational approach and the technological support is reported and discussed in an exploratory case-study. The authors show that a large number of post-graduate students have been able to participate in a dense collaborative problem solving activity within a relatively short lesson period, working and reflecting on a real problem of healthcare management. This indicates that the experience is effective in fostering reflexivity, collaboration and situated learning in management training.
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2. A Digital Face-To-Face Cooperative Environment

CoFFEE (Cooperative Face2Face Educational Environment) (De Chiara et al., 2007; Manno et al., 2007) is an open-source suite designed to enhance multi-modal, face-to-face and computer supported, collaborative problem solving. CoFFEE has been already used in several studies, testing a wide range of collaborative problem solving pedagogical activities (Ligorio et al., 2009; Enriquez et al., 2008). A brief overview of CoFFEE tools and features will be now provided in order to describe the digital educational environment in which the case study has been situated.

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