MLA
Schaffer, Scott P. and Ian Douglas. "Integrating Knowledge, Performance, and Learning Systems." Knowledge Management: Concepts, Methodologies, Tools, and Applications, edited by Murray E. Jennex, IGI Global, 2008, pp. 1595-1604. http://doi:10.4018/978-1-59904-933-5.ch131
APA
Schaffer, S. P., & Douglas, I. (2008). Integrating Knowledge, Performance, and Learning Systems. In Jennex, M. E. (Ed.), Knowledge Management: Concepts, Methodologies, Tools, and Applications (pp. 1595-1604). IGI Global. http://doi:10.4018/978-1-59904-933-5.ch131
Chicago
Schaffer, Scott P., and Ian Douglas. "Integrating Knowledge, Performance, and Learning Systems." In Knowledge Management: Concepts, Methodologies, Tools, and Applications. edited by Murray E. Jennex, 1595-1604. Hershey, PA: IGI Global, 2008. http://doi:10.4018/978-1-59904-933-5.ch131
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