From Integration to Alignment: Challenges and Solutions

From Integration to Alignment: Challenges and Solutions

John Gattorna (Gattorna Alignment, USA)
DOI: 10.4018/978-1-60960-585-8.ch002
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Supply chain integration in its various forms has been talked about in the literature for nearly two decades. But the impediments to improved integration have been difficult to overcome, and progress has therefore been painfully slow. This chapter examines three of the most powerful obstacles to integration: terminology/definitions; organization design; and, systems/IT; and traces developments in these areas since the mid-1990s.
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Organizational Design

In the end, supply chains are driven by people in various guises; customers, suppliers, third parties, and employees inside the enterprise, and everyone must fit into some type of organization structure. And herein lays the second big problem that has held back the development of supply chain thinking for decades—organizational design.

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