Integrative Information Systems Architecture: Document & Content Management

Integrative Information Systems Architecture: Document & Content Management

Len Asprey (Practical Information Management Solutions Pty Ltd, Australia), Rolf Green (OneView Pty Ltd, Australia) and Michael Middleton (Queensland University of Technology, Australia)
DOI: 10.4018/978-1-60566-242-8.ch073
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Abstract

This chapter discusses the benefits of managing business documents and Web content within the context of an integrative information systems architecture. This architecture incorporates database management, document and Web content management, integrated scanning/imaging, workflow and capabilities for integration with other technologies.
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Introduction

Purpose

This chapter discusses the benefits of managing business documents and Web content within the context of an integrative information systems architecture. This architecture incorporates database management, document and Web content management, integrated scanning/imaging, workflow and capabilities for integration with other technologies.

Key Terms in this Chapter

Document Imaging: Scanning and conversion of hardcopy documents to either digital image format or analogue (film).

Document Capture: Registration of an object into a document, image or content repository.

Recognition Technologies: Technologies such as barcode recognition, optical character recognition (OCR), intelligent character recognition (ICR), and optical mark recognition (OMR) that facilitate document registration and retrieval.

Document Management: Implements management controls over digital documents via integration with standard desktop authoring tools (word processing, spreadsheets and other tools) and document library functionality. Registers and tracks physical documents.

Web Content Management: Implementation of a managed repository for digital assets such as documents, fragments of documents, images and multimedia that are published to intranet and Internet WWW sites.

Portal: User interface to a number of process and information sources.

Workflow Software: Tools that deal with the automation of business processes in a managed environment.

IDCM: Integrative document and content management.

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