The IntelCities Community of Practice: The eGov Services Model for Socially Inclusive and Participatory Urban Regeneration Programs

Abstract

The chapter examines the IntelCities Community of Practice (CoP) supporting the development of the organization’s e-Learning platform, knowledge management system (KMS) and digital library for eGov services. It begins by outlining the IntelCities CoP and goes on to set out the integrated model of electronically enhanced government (eGov) services developed by the CoP to meet the front-end needs, middleware requirements and back-office commitments of the IntelCities e-Learning platform, KMS and digital library. The chapter goes on to examine the information technology (IT) adopted by the CoP to develop the IntelCities e-Learning platform, KMS and digital library as a set of semanticallyinteroperable eGov services supporting the crime, safety and security initiatives of socially-inclusive and participatory urban regeneration programs.