Inter-Organizational E-commerce in Healthcare Services: The Case of Global Teleradiology

Abstract

Advances in healthcare information technology have enabled new models for electronic delivery of healthcare services. In this article, we present the case of electronic delivery of radiological services and describe the market-based and technological factors that have led to the development of Internet-based service models for flexible delivery of radiological services. Specifically, we describe the technical, regulatory, and security issues that affect teleradiology and propose a service delivery model for providing cost-effective and flexible radiological services.