Intercultural Collaboration in the ICT Sector

Abstract

In the context of global sourcing in, and internationalization of, the ICT sector, intercultural collaboration is for many ICT workers a daily affair. Especially in the field of software development, where the needs for communication are high, intercultural collaboration poses a particular challenge. Misunderstandings and an unproductive work atmosphere may result in hidden costs for the companies. This chapter highlights the different types of intercultural collaboration in the ICT sector, identifying the special challenges that occur and suggesting ways in which companies may minimize such challenges of intercultural collaboration.