MLA
Jennex, Murray E. "Internet Support for Knowledge Management Systems." Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2005, pp. 1640-1644. http://doi:10.4018/978-1-59140-553-5.ch289
APA
Jennex, M. E. (2005). Internet Support for Knowledge Management Systems. In Khosrow-Pour, D.B.A., M. (Eds.), Encyclopedia of Information Science and Technology, First Edition (pp. 1640-1644). IGI Global. http://doi:10.4018/978-1-59140-553-5.ch289
Chicago
Jennex, Murray E. "Internet Support for Knowledge Management Systems." In Encyclopedia of Information Science and Technology, First Edition. edited by Mehdi Khosrow-Pour, D.B.A., 1640-1644. Hershey, PA: IGI Global, 2005. http://doi:10.4018/978-1-59140-553-5.ch289
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