Interorganizational Information Systems and Interorganizational Relationships

Interorganizational Information Systems and Interorganizational Relationships

Tharwa Najar (University of Mannouba, Tunisia) and Mokhtar Amami (Royal Military College, Canada)
Copyright: © 2014 |Pages: 27
DOI: 10.4018/978-1-4666-4745-9.ch011
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Abstract

As the external environment and alliance partnerships become more complex, managers should consider appropriate partners to enhance the efficiency and performance of their chain, as well as to gain potential competitive advantages (Chang, et al., 2007). Additionally, due to increasing global competition many organizations are aware of the benefits of using electronic solutions to support their Business-to-Business (B2B) environment. Thus, they opt to establish an electronic infrastructure to carry out physical chain's transactions and cover potential interorganizational relations. This would explain the prevalent use of interorganizational Information Systems (IOS) over previous years. Indeed, several well-known firms such as Wal-Mart, Dell Computer, and Carrefour have attained strategic advantages by setting IOS in their chains. In regard to their incontestable success within B2B networks, the chapter first focuses on the concept of information technology and particularly “interorganizational information systems” and its theoretical approaches. Accordingly, this chapter argues as a second step the theoretical relation between information technology (or IOS) and interorganizational contexts. Some approaches are advanced to conceptualize this interaction. The socio-technical approach is largely presented due to its relevance to research propositions.
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1. Theoretical Approaches Of Technology And Interorganizational Information Systems

To cover the concept of Interorganizational Information Systems, we found it is necessary to discuss the importance of information and its processing in reducing uncertainty. Based on General Systems Theory, we will emphasize the theoretical alteration from Information Technology toward Interorganizational Information Systems.

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