Intelligent cities are the inevitable trend of urban information construction, but in this inevitable trend, how one ensures the construction achievement of smart city, takes full action to maximum efficiency of information, and avoids losses are very worthy of consideration. Based on the background of intelligent cities, this chapter explains the related concept of management and service and risk and operation. Clarifying the related problems, and giving relevant suggestions as well as applications based on the current social development, further direction is provided.
Top2. Background
Sun (2018) considered that intelligent city should need making full use of the Internet, cloud platform, big data, and other emerging information technology for construction. However, meeting the requirements of “smart” needs the formulation of relevant national standards, systematic guidance and specifications, and objective evaluation of the construction results in accordance with the standards. Terms and definitions commonly used in the field of smart city, include seven-related terms, such as basic terms, framework and model, resources of data, infrastructure and platforms, support technology, risk and security, management and service, they are applicable to the planning, design, operations implementation as well as maintenance of smart city(Sun, 2018). Song et al. (2014) believed that urban management is an open and complex giant system, and it must approach modern urban management problems from a systematic perspective. It can use the advanced information technology to make the intelligent management and operation of the city, in order to create a better life for people in the smart city and promote the sustainable and harmonious growth of the city. Firstly, as for the management and service, the smart city nowadays starts to publish digital management, which combines computer networks, global GPS system, geography information system, to realize efficient and effective integrated information system of dynamic urban supervision and management. Urban traditional municipal management and social services show a highly integrated trend. Secondly, as for the risk and operation part, which is related to the potential danger and problems when the smart city is working, will focus on preventing the possible problems in relation to privacy problems and digital operation weaknesses. Any method of safety measures is ought to be included in the process of the smart city, and the current existing safety measures are ought to be carefully cared. Furthermore, the residents of the smart city also must create and improve their security awareness, understand, and practice the potential threats and the situational awareness, as well as putting pressure on authorities to control the risk in the lowest level. Finally, it is ought to be stressed that the benefits of smart cities will be much more than the security risks faced by people. Moreover, in these related terms, this paper will focus on management and service and risk and operation, through their concept, evaluation index system and the related applications are offered.