Introducing Knowledge Management as Both Desirable and Undesirable Processes

Abstract

Key Terms in this Chapter

Emergence: The process by which often unexpected outcomes result from the interaction of different activities and occurrences within an organisation.

Goal Setting: Defining goals, be they benign or corrupt; political processes are invoked. The goals themselves can be constructive or destructive, formally or informally arrived at, at the level of the organisation or the individual, public or private.

Power: The capability and possibility to influence and/or direct the course of some action.

Organisational Politics: Wide range of descriptions of formal and informal power relationships in organisations.