Introduction - The Emerging Interaction Society

Introduction - The Emerging Interaction Society

Mikael Wiberg
DOI: 10.4018/978-1-59140-530-6.ch001
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Recently it has been argued that there is a need for computer science, and related fields of research, to shift its focus from user tasks, their requirements, applications or computing, to issues concerning interaction, mutual awareness, and ubiquity (e.g., Dourish, 2001). Overall, it is a shift from the Information Society, with its focus on information, storage and processing of data and transactions, to the Interaction Society, with related issues including, e.g., work as ongoing and fluid networks of connections (Sproull & Keisler, 1998) interaction overload (Ljungberg & Sørensen, 2000), interaction management (Whittaker et al., 1997), contact management (Whittaker et al., 2002), session management (Edwards, 1994), time management, etc. This general shift has also highlighted the need to acknowledge issues such as attention management in relation to the fluidity of work (e.g., Hudson et al., 2002; Davenport & Beck, 2001).

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