MLA
Chouhan, Vineet. "Investigating Factors Affecting Electronic Word-of-Mouth." Capturing, Analyzing, and Managing Word-of-Mouth in the Digital Marketplace, edited by Sumangla Rathore and Avinash Panwar, IGI Global, 2016, pp. 119-135. http://doi:10.4018/978-1-4666-9449-1.ch007
APA
Chouhan, V. (2016). Investigating Factors Affecting Electronic Word-of-Mouth. In Rathore, S., & Panwar, A. (Eds.), Capturing, Analyzing, and Managing Word-of-Mouth in the Digital Marketplace (pp. 119-135). IGI Global. http://doi:10.4018/978-1-4666-9449-1.ch007
Chicago
Chouhan, Vineet. "Investigating Factors Affecting Electronic Word-of-Mouth." In Capturing, Analyzing, and Managing Word-of-Mouth in the Digital Marketplace. edited by Sumangla Rathore , and Avinash Panwar, 119-135. Hershey, PA: IGI Global, 2016. http://doi:10.4018/978-1-4666-9449-1.ch007
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