IoT Solutions for Operational Efficiency in Tourism Management

IoT Solutions for Operational Efficiency in Tourism Management

Edwin Ramirez-Asis (Pontificia Universidad Católica del Perú, Lima, Peru), Martha Esther Guerra Muñoz (Universidad Popular del Cesar, Valledupar, Colombia), Helena Judith Campos Cieza (Universidad Nacional de Trujillo, Peru), Nelson Cruz-Castillo (Universidad Nacional Mayor de San Marcos, Lima, Perú), Rosario Huerta Soto (Universidad Cesar Vallejo, Huaraz, Peru), and Luis Angulo Cabanillas (Universidad Cesar Vallejo, Huaraz, Peru)
DOI: 10.4018/979-8-3373-1032-9.ch029
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Abstract

This paper explores IoT solutions aimed at enhancing operational efficiency in tourism management, with a focus on Peru, a country renowned for its diverse and culturally rich tourist destinations, particularly Machu Picchu. The integration of IoT technologies presents promising opportunities to streamline various aspects of tourism operations, including visitor management, resource utilization, and sustainability practices. By leveraging IoT sensors, data analytics, and automation, stakeholders in the tourism industry can achieve improved decision-making processes, enhanced customer experiences, and optimized resource allocation. The discussion encompasses the current state of IoT adoption in tourism, case studies from Peru, and the potential benefits and challenges associated with implementing these technologies.
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