Issues and Challenges of Integrating Digital Library Services in Blended Learning Environments: A Case Study of Open University Malaysia (OUM)

An Introductory Historical Glimpse

The concept of libraries as systems for storing knowledge arose hundreds of years ago (Lerner, 1998). However, the concept of having a technology driven system (using machines) whereby humanity’s knowledge could be stored, searched, and displayed was first coined by Bush (1945) who introduced a mechanized system based on microfilm technology which he called the “Memex.” This concept was further crafted by Licklider (1965) whereby he envisaged a computer-based library called the “Procognitive System.” This system, according to him, transmitted information “without transporting materials” and “not only present[ed] information to people but also process[ed] it for them.” It is “a meld of library and computer” (p. 6).

Computer technology began to emerge in the 1970s and librarians were early adopters of computers. The development of computer technology during this time has impacted on almost all aspects of the library profession, including the ways in which librarians acquire, organize and manage library resources and the ways in which library services are delivered to customers. Librarians have been ‘digital’ for some time, but it was not until 1990s that the concept of digital libraries began to receive significant attention. The term ‘digital library’ was first used in print in 1988 in the report of the Corporation for National Research Initiatives (Kahn & Cerf, 1988).