Key to Success: Cases and Practical Solutions

Key to Success: Cases and Practical Solutions

Mahmood Shah (Cranfield University School of Management, UK) and Steve Clarke (University of Hull Business School, UK)
Copyright: © 2009 |Pages: 37
DOI: 10.4018/978-1-60566-252-7.ch008


This chapter builds on previous chapters and brings together the technical, managerial and social issues discussed in this book so far, to offer practical solutions to the e-banking related problems. We have also included two detailed e-banking case studies of medium sized banks to illustrate our propositions. The chapter covers a number of practical dimensions such as common tools used to evaluate e-banking initiatives, real reasons for banks to implement e-banking, factors which led to their success as well as the ones which caused considerable problems.

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