Knowing and Learning

Abstract

This chapter discusses the concepts knowing, which involves knowledge in action, and learning, which involves knowledge in motion. Knowing and learning are tightly interrelated knowledge-based activities, which are connected strongly by the knowledge-based activity doing. The authors introduce each concept separately but weave together many of their dynamic interrelations in the organizational context. The chapter concludes with five knowing and learning principles and includes exercises to stimulate critical thought, learning, and discussion. This chapter builds upon and culminates all of its predecessors to complete the first section of the book.