Knowledge Management in Charities

Knowledge Management In Charitable Organizations

Staples et al (2001) proposed a research framework for investigating knowledge management in knowledge-based enterprises. We adapt this model to the VSNFP context as illustrated in Figure 1. To respect space constraints, we focus primarily on the Enabling Conditions and Knowledge Capabilities of the model. Further, we assume that Human Capital results from knowledge processes (Bontis & Serenko, 2008) and that organizational transformation is the ultimate outcome (Hurley & Green, 2005) for KM in non-profit settings.