Knowledge Management in Hospitals

Knowledge Management in Hospitals

Kevin C. Desouza (University of Illinois at Chicago, USA)
DOI: 10.4018/978-1-59904-933-5.ch181
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The medical field in recent years has been facing increasing pressures for lower cost and increased quality of healthcare. These two pressures are forcing dramatic changes throughout the industry. Managing knowledge in healthcare enterprises is hence crucial for optimal achievement of lowered cost of services with higher quality. The following chapter focuses on developing and fostering a knowledge management process model. We then look at key barriers for healthcare organizations to cross in order to fully manage knowledge.

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