MLA
Murphy, Tim and Murray E. Jennex. "Knowledge Management and Hurricane Katrina Response." Knowledge Management: Concepts, Methodologies, Tools, and Applications. IGI Global, 2008. 1958-1970. Web. 22 Apr. 2018. doi:10.4018/978-1-59904-933-5.ch162
APA
Murphy, T., & Jennex, M. E. (2008). Knowledge Management and Hurricane Katrina Response. In M. Jennex (Ed.), Knowledge Management: Concepts, Methodologies, Tools, and Applications (pp. 1958-1970). Hershey, PA: IGI Global. doi:10.4018/978-1-59904-933-5.ch162
Chicago
Murphy, Tim and Murray E. Jennex. "Knowledge Management and Hurricane Katrina Response." In Knowledge Management: Concepts, Methodologies, Tools, and Applications, ed. Murray E. Jennex, 1958-1970 (2008), accessed April 22, 2018. doi:10.4018/978-1-59904-933-5.ch162
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