MLA
Shah, Mahmood Hussain, et al. "Knowledge Management Practice at a Bulgarian Bank: A Case Study." Business Intelligence: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2016, pp. 1702-1718. https://doi.org/10.4018/978-1-4666-9562-7.ch084
APA
Shah, M. H., Rahneva, N., & Ahmed, R. (2016). Knowledge Management Practice at a Bulgarian Bank: A Case Study. In I. Management Association (Ed.), Business Intelligence: Concepts, Methodologies, Tools, and Applications (pp. 1702-1718). IGI Global. https://doi.org/10.4018/978-1-4666-9562-7.ch084
Chicago
Shah, Mahmood Hussain, Nevena Rahneva, and Rizwan Ahmed. "Knowledge Management Practice at a Bulgarian Bank: A Case Study." In Business Intelligence: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 1702-1718. Hershey, PA: IGI Global, 2016. https://doi.org/10.4018/978-1-4666-9562-7.ch084
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