MLA
Land, Frank, et al. "Knowledge Management Processes." Encyclopedia of Knowledge Management, Second Edition, edited by David Schwartz and Dov Te'eni, IGI Global, 2011, pp. 719-727. https://doi.org/10.4018/978-1-59904-931-1.ch070
APA
Land, F., Amjad, U., & Nolas, S. (2011). Knowledge Management Processes. In D. Schwartz & D. Te'eni (Eds.), Encyclopedia of Knowledge Management, Second Edition (pp. 719-727). IGI Global. https://doi.org/10.4018/978-1-59904-931-1.ch070
Chicago
Land, Frank, Urooj Amjad, and Sevasti-Melissa Nolas. "Knowledge Management Processes." In Encyclopedia of Knowledge Management, Second Edition, edited by David Schwartz and Dov Te'eni, 719-727. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-59904-931-1.ch070
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