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Knowledge Management Software

Rodrigo Baroni de Carvalho, Marta Arau´jo Tavares Ferreira

Source Title: Encyclopedia of Knowledge Management, Second Edition

DOI: 10.4018/978-1-59904-931-1.ch072

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Abstract

Due to the vagueness of the concept of knowledge, the software market for knowledge management (KM) seems to be quite confusing. Technology vendors are developing different implementations of the KM concepts in their software products. Because of the variety and quantity of KM tools available on the market, a typology may be a valuable aid to organizations that are searching and evaluating KM software suitable to their needs.

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Knowledge Management Software

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