MLA
Raman, Murali,et al. "Knowledge Management Systems for Emergency Preparedness: The Claremont University Consortium Experience." Knowledge Management: Concepts, Methodologies, Tools, and Applications, edited by Murray E. Jennex, IGI Global, 2008, pp. 1940-1957. http://doi:10.4018/978-1-59904-933-5.ch161
APA
Raman, M., Ryan, T., & Olfman, L. (2008). Knowledge Management Systems for Emergency Preparedness: The Claremont University Consortium Experience. In Jennex, M. E. (Ed.), Knowledge Management: Concepts, Methodologies, Tools, and Applications (pp. 1940-1957). IGI Global. http://doi:10.4018/978-1-59904-933-5.ch161
Chicago
Raman, Murali and Terry Ryan, and Lorne Olfman. "Knowledge Management Systems for Emergency Preparedness: The Claremont University Consortium Experience." In Knowledge Management: Concepts, Methodologies, Tools, and Applications. edited by Murray E. Jennex, 1940-1957. Hershey, PA: IGI Global, 2008. http://doi:10.4018/978-1-59904-933-5.ch161
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