MLA
Petrides, Lisa A., and Lilly Ngyuen. "Knowledge Management Trends: Challenges and Opportunities for Educational Institutions." Knowledge Management and Higher Education: A Critical Analysis, edited by Amy Metcalfe, IGI Global, 2006, pp. 21-33. https://doi.org/10.4018/978-1-59140-509-2.ch002
APA
Petrides, L. A. & Ngyuen, L. (2006). Knowledge Management Trends: Challenges and Opportunities for Educational Institutions. In A. Metcalfe (Ed.), Knowledge Management and Higher Education: A Critical Analysis (pp. 21-33). IGI Global. https://doi.org/10.4018/978-1-59140-509-2.ch002
Chicago
Petrides, Lisa A., and Lilly Ngyuen. "Knowledge Management Trends: Challenges and Opportunities for Educational Institutions." In Knowledge Management and Higher Education: A Critical Analysis, edited by Amy Metcalfe, 21-33. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59140-509-2.ch002
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