MLA
Petrides, Lisa A., and Lilly Ngyuen. "Knowledge Management Trends: Challenges and Opportunities for Educational Institutions." Knowledge Management: Concepts, Methodologies, Tools, and Applications, edited by Murray E. Jennex, IGI Global, 2008, pp. 2476-2484. https://doi.org/10.4018/978-1-59904-933-5.ch203
APA
Petrides, L. A. & Ngyuen, L. (2008). Knowledge Management Trends: Challenges and Opportunities for Educational Institutions. In M. Jennex (Ed.), Knowledge Management: Concepts, Methodologies, Tools, and Applications (pp. 2476-2484). IGI Global. https://doi.org/10.4018/978-1-59904-933-5.ch203
Chicago
Petrides, Lisa A., and Lilly Ngyuen. "Knowledge Management Trends: Challenges and Opportunities for Educational Institutions." In Knowledge Management: Concepts, Methodologies, Tools, and Applications, edited by Murray E. Jennex, 2476-2484. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-933-5.ch203
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