Knowledge Management

Knowledge Management

Paul Hildreth (Independent Knowledge Management Consultant, UK)
Copyright: © 2004 |Pages: 18
DOI: 10.4018/978-1-59140-164-3.ch002
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In this chapter, we will explore the field of KM in order to set the context for the study. We will examine the tools and techniques for the management of knowledge from a historical perspective and also explore the issues for managing knowledge in a spatially distributed environment. We will see that there is a tension between different views of knowledge and, for the purposes of this book, we will regard knowledge as “soft” and “hard” as a working definition.

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