Leadership and Management in the Public Sector via E-Government and E-Governance in Public Administration Reform

Leadership and Management in the Public Sector via E-Government and E-Governance in Public Administration Reform

Bhupinder Singh (Sharda University, India), Santosh Kumar (Sharda University, India), and Kittisak Wongmahesak (North Bangkok University, Thailand)
Copyright: © 2025 |Pages: 16
DOI: 10.4018/979-8-3693-9286-7.ch013
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Abstract

The integration of e-government and e-government is recognized as a transformative tool of public administration reform in the digital era. These methods utilize technology such as artificial intelligence, blockchain, and big data to increase transparency, accountability, and inclusivity in the governance process. The role of leadership and managerial approaches needed for the successful implementation of e-government and e-governance have been the focus of this chapter in the changed leadership dynamics. Data also elaborates on these by pointing out that administrative simplification, citizen participation, and sustainability are some of the main objectives. These digital ecosystem transformations bring challenges like technological gaps, cybersecurity risks, change resistance, and the digital divide. The chapter identifies innovative strategies and policy recommendations to remove barriers. Also, highlights the importance of adaptive governance and collaborative approaches to turning the vision of digital government into a reality.
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