Liability for System and Data Quality

Abstract

This chapter discusses various theories of legal liability related to computer system and data quality. Contract-based theories are discussed in detail, as most computer systems are acquired and data are accessed through some form of contractual relationship. Additional tort-based theories of liability are also discussed, particularly relating to publication of inaccurate data. As presented in this chapter, purchasers of defective computer hardware or software and users of inaccurate data have very limited legal remedies available. Further, the legal remedies that may be available are typically severely restricted by the contract through which the computer system is acquired or the data are accessed.