Library Web Content Management: Needs and Challenges

Abstract

Rising demands by library users for customizable Web function and by library Web administrators for streamlined workflows call for better solutions to Web content management. This chapter begins by defining the content and scope of Web content management. Needs and benefits are addressed based on aspects of library Web content management from content creation, updating, delivery, and re-use to the “look and feel,” workflow management, quality control, as well as cost-benefits. Issues and challenges associated with implementing a Web content solution including strategic planning, selection of Web content management tools, impact of meta-searching, and the organizational culture of the library are discussed.