The efforts of American newspapers to transition their business onto the Internet have been an abysmal failure. So much so that Chyi (2015) argues that it is time for newspaper publishers to realize that they are no good at online publishing and return to focusing their efforts on their printed products.
[T]he truth is, most newspapers are stuck between an unsuccessful experiment (for their digital product) and a shrinking market (for their print product). Even more embarrassing is the fact that the (supposedly dying) print edition still outperforms the (supposedly hopeful) digital product by almost every standard, be it readership, engagement, advertising revenue, or paying intent. According to Scarborough, a research firm collecting readership data for the industry, U.S. newspapers reached a total of 67% of American adults through multiple platforms including print, Web, and e-editions during a given week, but the print product alone covered 61% of American adults within the same timeframe (Newspaper Association of America, 2012b), suggesting that the Web edition contributed only 6% of total readers who were non-print, online-only. Additionally, users are not engaged with the online edition — throughout the month of November 2012, an average online reader spent a total of 39 minutes on a newspaper site, which translates into 4.4 minutes per visit—the best in recent years (Newspaper Association of America, 2012c). It is therefore unsurprising that advertisers are less than enthusiastic about placing ads on newspaper sites — the Web edition generated 15% of total newspaper advertising revenue, while the print edition accounted for 85%, according to data released by the Newspaper Association of America. Note that this is after print advertising revenue dropped dramatically from $47.4 billion in 2005 to $18.9 billion in 2012 (Edmonds, Guskin, Mitchell, & Jurkowitz, 2013). To compensate for the substantial loss of print advertising revenue, many newspapers have instituted aggressive price increases on their print product (Edmonds et al., 2013) and erected paywalls around their online content. More than 450 newspapers today are charging users for online news access (News & Tech, 2014), but subscription rates for most local newspaper sites linger in the single digits (Mutter, 2013). Sooner than most had expected, some major metro papers (The San Francisco Chronicle and The Dallas Morning News) have put an end to their short-lived paywall experiment by the end of 2013. In contrast, more than 44 million Americans are still paying for the dead-tree edition during the week (and 48 million on Sundays) despite recent price spikes (Newspaper Association of America, 2012b). To sum up, after 20 years of trial and error, the performance of U.S. newspapers’ digital products remains underwhelming. From a business perspective, despite all the efforts made, newspaper firms have been “exchanging analog dollars for digital dimes. (quoted in Dick, 2009, para. 1)