Looking into Virtual Organisations - Interaction and Coordination Issues

Abstract

This chapter attempts to build up a framework of virtual organisation on the basis oF concepts taken from complexity theory. On THE basis of the dimensions of interaction and coordination, four ideal types of virtual organisation are identified, all illustrating a shift from bureaucratic structure towards network structure—a shift made possible by the introduction of new information and communications technologies. Furthermore, this shift may also be seen as a transformation from a transactional perspective represented by neoclassical economics based on external coordination towards a more integrative perspective, where networks become institutionalised and where coordination takes place internally within the virtual organisation.