Managed Services and Changing Workplace Ethics

Abstract

Organizations use various types of outsourcing for many reasons, and these have been widely documented in the research literature. However, the impact on both the employees remaining with the organization and those who move to the service provider is often neglected. Prior to the outsourcing arrangement coming into effect, the employees all work for the same organization, but now with two (or more) organizations in place, professionalism and workplace relationships are drastically changed. In this article, the impact of changing workplace relationships on individual professionalism and workplace ethics will be explored.