Management Challenges in Broadbend Networking

Management Challenges in Broadbend Networking

Murali Venkatesh (Syracuse University, USA)
DOI: 10.4018/978-1-878289-96-4.ch011


This paper examines the implications of technological discontinuity for organizations in six communities in New York State. From the network manager’s perspective, two broad sets of challenges are presented: technological – including specific issues such as bandwidth management and access and backbone issues, and applications–and those related to acquisition of technical support services. Applications prototyping is presented as a response to the technological challenges. The action research project (and the broader research program of which it is a part) underlying this chapter is focused on the public, nonprofit—including government and healthcare institutions, so-called social sector nonprofits, K-12 and higher education—and small business sectors, but lessons learned are broadly applicable.

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